FrequentlyAskedQuestions < System

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---+ Frequently Asked Questions

This is a real FAQ, and also a demo of an easily implemented knowledge-base solution. You may view the code for the <a class="twistyExpandAll" href="#CreatorCode">topic creator</a> or [[%SCRIPTURLPATH{"view"}%/%WEB%/%TOPIC%?raw=on][raw text of the whole topic]] to see how it was done.
%TWISTY{showlink="Summary of the pieces used..."}%
   * [[FAQTemplate]] is used to populate new FAQ topics with their default content
   * [[FAQForm]] is the [[DataForms]] definition used on the FAQ topics. Also implements autocomplete function for the !RelatedTopics field
   * [[FAQViewTemplate]] controls how [[FAQForm]] topics look when viewed
   * [[FAQEditTemplate]] controls how [[FAQForm]] topics look when edited
   * [[AutoViewTemplatePlugin]] activates FAQViewTemplate and FAQEditTemplate for topics that have FAQForm attached to them
   * [[JQueryWikiWord]] "wikifies" the free-text Title field into a valid WikiWord topic name, prefixed with FAQ
   * [[JQueryTextboxList]] for autocomplete functionality on the !RelatedTopics field
   * [[VarJQREQUIRE][JQREQUIRE]] activates jQuery javascript plugins in the browser
   * [[VarADDTOZONE][ADDTOZONE]] inserts in-line javascript to the appropriate place in the rendered page
   * [[VarURLPARAM][URLPARAM]] is used to relay the autocomplete request from the web browser into a part of a [[VarSEARCH][SEARCH]] query
   * [[VarSEARCH][SEARCH]] On this topic, displays all topics with [[FAQForm]] attached that have !TopicClassification set to =FrequentlyAskedQuestion=. In the [[FAQForm]] topic, [[VarSEARCH][SEARCH]] generates the suggested list of topics for a given autocomplete request
   * [[VarMAKETEXT][MAKETEXT]] will try to use a translation appropriate for the logged-in user's language preference for the string given to it
   * [[VarINCLUDE][INCLUDE]] allows topics to re-use content from other topics
   * [[VarSTARTSECTION][STARTSECTION]]/ENDSECTION allows [[VarINCLUDE][INCLUDE]] to include specific parts of a topic
   * [[TwistyPlugin][TWISTY]] allows hidden content such as this
---
%ENDTWISTY%

---++ List of FAQs
<!-- This search looks in the %SYSTEMWEB% and %USERSWEB% for FAQ topics, which
 are recognised because they have the form 'FAQForm' and are classified
 as type 'FrequentlyAskedQuestion' -->
%SEARCH{
    "form.name~'*FAQForm'"
    type="query"
    nonoise="on"
    web="%SYSTEMWEB%,%USERSWEB%"
    format="   * $formfield(TopicSummary) [[$web.$topic][Answer]]"
    header="$n$n()FAQ topics found in [[$web.WebHome][$web]] web:$n$n"
}%

---++ More FAQs
You can create your own local FAQ topics specific to your site. If you create your own FAQs, please consider sharing them at Foswiki:Support.FAQ so that your work may benefit others.

%X% These topics are for frequently asked questions *including* answers. Do *not* use this to ask support questions!

%TWISTY{
 link="%BUTTON{"%MAKETEXT{"Create new FAQ topic"}%"
  icon="add"
  class="simple"}%%CLEAR%"
 mode="div"
}%
<!-- This is the form that implements the FAQ creator -->
<form action="%SCRIPTURLPATH{"edit"}%/%USERSWEB%/" id='newfaqform'>
<input type="hidden" name="t" value="%GMTIME{"$epoch"}%" />
<input type="hidden" name="onlywikiname" value="on" />
<input type="hidden" name="onlynewtopic" value="on" />
<input type="hidden" name="templatetopic" value="%SYSTEMWEB%.FAQTemplate" />
<input type="hidden" name="formtemplate" value="%SYSTEMWEB%.FAQForm" />
<input type="hidden" name="TopicClassification" value="FrequentlyAskedQuestion" />
<input type="hidden" name="topic" class="jqWikiWord {source:'#faqsummary', prefix:'FAQ'}" />
<input type="hidden" name="topicparent" value="%TOPIC%" />
<div class="foswikiFormSteps">
  <div class="foswikiFormStep">
    <h2>Create a new FAQ topic</h2>
  </div>
  <div class="foswikiFormStep">
    <h3>%MAKETEXT{"Title"}%:</h3>
    <input type="text" class="foswikiInputField" id="faqsummary" name="TopicTitle" size="32" />
    <div class="foswikiFormDescription foswikiGrayText">
      Give this FAQ a descriptive title, e.g. "Explanation of ..." 
    </div>
  </div>
  <div class="foswikiFormStep">
    <h3>%MAKETEXT{"Question"}%:</h3>
    <input type="text" class="foswikiInputField" id="faqsummary" name="TopicSummary" size="32" value="" />
    <div class="foswikiFormDescription foswikiGrayText">
      Summarize your question in a few simple words, e.g. "I did this ..., how do I ..."
    </div>
  </div>
  <div class="foswikiFormStep foswikiFormButtons">
    %BUTTON{"%MAKETEXT{"Submit"}%" icon="tick" type="submit"}%
    %CLEAR%
  </div>
</div>
</form>
%ENDTWISTY%
%JQREQUIRE{"wikiword"}%

---++ More sources...

Other places where you can find answers to your questions:

   * More FAQs are available at Foswiki:Support.FAQ
   * CompleteDocumentation: All you need to know to install and configure Foswiki
   * TwentyMinuteTutorial: Get a jump start on using this wiki 
   * GoodStyle: Things to consider when changing text
   * WikiSyntax, TextFormattingRules: A quick one-two guide to Foswiki shorthand basics
   * If you can't find an answer, ask a question - post it in the Foswiki:Support web, or ask on IRC at irc://irc.freenode.net/foswiki
Topic revision: r1 - 10 Aug 2010, ProjectContributor
System
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